What They're Saying | Electronic Communication Services

Marquette Savings Bank decided to make the move to upgrade our phone system to the new VMware platform solution being provided by Mitel. With this upgrade we also deployed a new fleet of phones to take advantage of the latest technology. Once again ECS met all our goals during a very challenging year (2020) and completed the upgrade and deployment with no major issues. We are extremely happy with the new VMware platform as we only need to go to one place to change any setting for the system where before we would have to log into each controller at every location to make any global changes.   Marquette would highly recommend ECS to any company in need of telephone system services.

Logistics Plus is a global logistics and transportation management company, with multiple locations in the US and over 18 countries worldwide. Communications, both internal and with our customers, are of critical importance to us. Having had a very positive experience working with ECS on a previous, smaller scale, multi-location communication system project, they were the first to call when LP started revamping our enterprise-wide communications platform. ECS won the bid with an exceptional value for money proposal. They designed and implemented for us a multi-location full-VoIP Integrated communication system, with Mitel phones in such locations as China and Oman where few other vendors will guarantee VoIP service and all over North America, Europe and Asia. The Mitel ICP3300 (Mitel Communications Director) is a great product and you will be hard pressed to find a company to better implement and support it for you than ECS."

"We have been doing business with Electronic Communication Services for over twenty years now and are happy to say so. We exclusively use E.C.S. for our telecommunication needs due to their sense of urgency, knowledge of product, will to please, and capability to be flexible with our changing needs. If there is ever an emergency I know we can count on E.C.S's 24/7 on-call technician to help us make a fast recovery. Due to their high-quality product, economical rates, speedy installation, and quality of service I would highly recommend Electronic Communication Services to anyone looking for telecommunication technologies."

"When I call ECS I know the response will be almost immediate. From the sales staff to the technicians ECS employees are friendly and professional."

"The Erie Water Works has utilized the services and equipment of Electronic Communication Services since June 1996. Responses to inquiries are always rapid and reliable. The Mitel equipment we purchased is very dependable. Service requests are handled promptly and efficiently. We are pleased with the services we receive from Electronic Communication Services, and we would highly recommend this company."

"When we started our business ten years ago, Matt and Dale from E.C.S. recommended the InterTel System because it was the most reliable, feature-rich and versatile switch that would fill our diverse needs. We started with five users and now have more than 200 active lines. We trusted their judgment and have never looked back. Management, technicians, office staff, trainers, and salespeople are a team that we have the utmost confidence in. Not only are they extremely responsive to our current needs, they guide us to future growth."

"ECS was able to provide the technology we were looking for, at a very competitive price. Their wireless solution has enabled our inside sales and customer service personnel to be more effective in their ability to serve our customers more efficiently. ECS sales & technical personnel are professional & quick to respond to any questions or problems we have. I would recommend them to anyone looking for a new or upgraded phone system."

"ECS has always exceeded our company’s expectations. Everyone on the ECS team has been very responsive and helpful with our telecommunications needs both at our corporate office and our managed properties. They continue to provide quality service with attention to our bottom line."

“My experience with ECS and it owners has span 30 + years. I have never had an organization that has given better service, and fair pricing, with 100% accountability in their recommendations as ECS. I do not look for other bids to beat their costs, I want the best product and service I can count on day in and day out. This team delivers, no matter what....”

"When Berman Bedding moved our offices into a separate building there were so many details that had to be worked out and we were worried about the potential headaches involved. ECS made the process completely painless. They provided a new VOIP phone system that would connect the two buildings and training classes for all of our employees. They even helped confirm that the existing phone jacks in the new building were functioning properly and then re-labelled them all to help simplify the process for us. We’ve been in our new office building for almost 3-years and the phone system is working great and we are very happy with the products and support from ECS."

"We have been a client of Electronic Communication Services for a number of years and have always found their service and equipment to be very reliable. ECS responds promptly to our calls; their staff is friendly, knowledgeable and professional. Their expertise was invaluable during a recent renovation project at our office. We would definitely recommend ECS."

“ECS was very helpful in setting up our telephone system. The training was excellent and the response time for service calls has exceeded my expectations. Keep up the good work!”

ECS has always been there for Walker Bros Buick Chevrolet. Being a local company, we can count on them to provide quick quallity service. In Feb. 2010 when the roof collapsed in our service department, ECS did a great job working with us to relocate our phone and data lines so we could re-open to serve our customers.

“As a new business owner I was not sure which way to go when addressing the purchase of a new phone system, with so many choices and costs it was difficult for me as a "non tech" owner. ECS was able to match my needs and cost expectations perfectly. There response to any challenge was very prompt.”

We have been using an old phone system at the Area Shopper and were in need of updating our communications system for the upcoming new year. Electronic Communication Services, Inc.was recommended to us and we added them into our quoting plan. Upon receiving their quote, we decided they were the right choice. From the start of the project, intitial set up, and the installation, we could of not been anymore pleased. Even after a few days of learning the new system, they followed up and had answered any questions we had with great speed. The Techs we're professional and confident with their work. It was a very good experience start to completion and we would recommend them to anyone looking for a new communication system.